- Home
- Records Retrieval
Records Retrieval
McCorkle Litigation Services obtains and releases health information to insurance companies and attorneys.
We understand that medical requests are time-sensitive – they are handled with the utmost care, security, and efficiency.
Client Specialist
Each client is assigned a Records Specialist as a primary contact who is readily available to facilitate your orders and answer any questions you may have.
Timely
Most records are processed and delivered to your office in 21 days or less!
HIPAA Portal
Our client portal is HIPAA-compliant. The cloud-based platform securely delivers PHI to requestors.
Authorizations
The HIPAA Privacy Rule requires a completed, patient-signed HIPAA authorization for all disclosures of PHI.
FAQ
- Each request is thoroughly researched before produced, eliminating costly orders that do not exist and ensure timely turnaround of your records.
- Most records are processed and delivered to your office in 21 days or less!
- Large litigation experience in records retrieval.
- We employ state-of-the-art database technology.
- Dedicated and knowledgeable staff that is experienced in the legal field.
- No rush fees or cancellation fees unlike many firms.
- We prepare the subpoena, notice, deposition questions and /or affidavit on each request, saving you time and money.
- We can retrieve records locally and nationally and have an extensive provider database to facilitate the research and procurement process. All orders can be tracked on-line 24/7 via a secure web portal. In addition, orders can be placed, viewed, and downloaded on-line or by fax or email. We pride ourselves in quality service, quick turnaround times, and accuracy of records.
- Each client is assigned a Records Specialist as a primary contact who is readily available to facilitate your orders and answer any questions you may have. In addition, we take a proactive approach to customer service by keeping you informed of any concerns we may encounter or notice and by providing an automated push-pull on-line status reporting system available 24/7. To complete the service, you have access to our sophisticated web-based records management system at no cost to you.
Process
As soon as your office sends a medical record request to McCorkle, our dedicated account managers will retrieve the requested information directly from the facility. If all records are stored in paper form, processing time may be longer. However, if the requested records are stored electronically, the request may be processed in as little as two business days.
Once all records are retrieved, the records will be quality checked, an invoice will be created, if applicable, and then the records will be released per your requested method. McCorkle offers secure electronic delivery options, including secure emails and our Portal in order to accommodate all requestors and expedite the process.
HIPAA-Compliant Portal
- HIPAA-compliant, cloud-based platform securely delivering PHI to requestors
- Easy sharing of files to users both within and outside of your department or company
- Direct communication with McCorkle and your staff through secure messaging
- Elimination of the need for faxing or mailing records
NOTE: The HIPAA Privacy Rule requires a completed, patient-signed HIPAA authorization for all disclosures of PHI, with the exception of disclosures for the purpose of treatment, payment, or health care operations. If your request does not fall under this exemption, please ensure that a valid HIPAA authorization is attached to your request. If the signer of the authorization is not the patient, please also include documentation indicating that the signer is the patient’s personal representative (i.e. Power of Attorney, Executor of the Estate, etc.)
If you would prefer to download a copy of the Records Request to be completed, manually, click the following button:
For More Information, please contact
Chuck McCorkle at [email protected] or [email protected].
If you’d prefer to fax your final records request PDF to us:
Please fax to (312) 263-7494
Need Further Information?
Our Services
Courtroom Technology Changes.
Our Commitment to Clients Does Not.